Terms & Conditions

Terms & Conditions

Nebula Needles – Terms & Conditions

1. Introduction

Welcome to Nebula Needles. By accessing and purchasing from our website or business, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all customers and visitors using our products and services.

2. Intellectual Property & Copyright

2.1. Nebula Needles, including its name, logo, branding, and product designs, are the exclusive property of Nebula Needles and are protected under Australian copyright and intellectual property laws.

2.2. No individual or entity is permitted to copy, reproduce, distribute, modify, or use our branding, logo, or product designs for commercial purposes without prior written consent from Nebula Needles.

2.3. Unauthorized use of our intellectual property may result in legal action.

3. Shipping & Delivery Policy

3.1. Southern Tasmania: Free delivery is available for shops located in Southern Tasmania.

3.2. Other Locations: Customers outside of Southern Tasmania will be charged a small flat-rate shipping fee.

3.3. We aim to dispatch orders promptly; however, delivery times may vary based on location and courier services. Nebula Needles is not responsible for delays caused by third-party carriers.

3.4. Customers are responsible for providing accurate shipping details. We are not liable for lost or delayed deliveries due to incorrect shipping information.

4. Returns & Refunds

4.1. We stand by the quality of our products. If you receive a defective or incorrect item, please contact us within 7 days of delivery for a resolution.

4.2. Due to hygiene and safety reasons, we do not accept returns of used or opened products unless faulty.

4.3. Refunds or replacements will only be issued after we have inspected and confirmed the issue with the returned product.

4.4. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

5. Limitation of Liability

5.1. Nebula Needles is not liable for any misuse of our products. All tattooing supplies must be used by trained professionals in accordance with industry standards.

5.2. We are not responsible for any allergic reactions, injuries, or complications arising from the use of our products. Customers are advised to follow proper safety procedures.

6. Changes to Terms & Conditions

6.1. Nebula Needles reserves the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be posted on our official website.

6.2. Continued use of our services or products constitutes acceptance of any revised terms.

7. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us via:
Email: Contact@nebulaneedles.com.au
Address: Unit 1/14 Edgeworth St, Warrane TAS 7018

These Terms & Conditions are governed by the laws of Australia.